- Shipping & Delivery
- We at Shireen Inc understand how important your business can be for you and your customers. It is our policy to offer you the best possible service and delivery time within your satisfaction or expectation. Sales orders are procesed within 24 hours and shipped with 1-3 business days.
- Privacy & Security
- Shireen Inc responsibly protects customer information, keeping it private and secure in our online store system. No information is provided, sent or sold to any third party company or partner and it is only used for our own records and transaction history to serve our customer when needed. If you have any concern, doubts or know of any issue regarding your privacy, please contact us inmediately so we can assist you promptly.
- Returns & Replacements
- Shireen Inc products comes with 1 year manufacturer warranty. Defective products can be returned via RMA for warranty repair services by filling the RMA form. Customers are responsible to cover shipping cost to our factory while Shireen offer return Ground shipping at no cost for products repaired under warranty. If the returned product can't be fixed we'll offer a replacement, as long as the products are received under acceptable conditions. Out of warranty products can be returned for repair services once our technicians assign an RMA number confirming repair service still available. Customers are responsible for round trip shipping costs. More info...
- Shireen Inc accepts sales inquiries via electronic mail (mailto:email@example.com), telephone (301-838-4380), fax (301-576-8645) or through our on-line store (https://www.shireeninc.com/osc/). Sales orders are subject to revision and acceptance confirmation will be sent via email.
Term of Sales
For more information about our products and terms of sale, please click here to download the PDF document.
- Payment, Pricing & Promotions
- Shireen Inc online store accepts payment via credit card, of the total amount (including shipping cost, if applicable). Product prices and shipping costs are subject to change without previous notice.
- Viewing Orders
- Shireen Inc online store provides orders status information. Nevertheless, high volume of transactions may delayed status information. We invite our customer to verify their status order via email or phone to confirm the order was received, accepted and processed according to the required services.
- Updating Account Information
- Customer are responsible to keep their account information updated. Any transaction issue due to incorrect, mistyped or expired information may result in the cancelation of the transactions. Bank or credit cards transactions fees due to cancelation may be charge and invoiced to the customer.