- Shipping & Delivery
- We at Shireen Inc understand how important your business can be for you and your customers. It is our policy to offer you the best service possible and deliver time within your satisfaction or expectation. Sales orders are procesed within 24 hours and shipped within 1-3 business days.
- Privacy & Security
- Shireen Inc responsibly protects customers' information and keeps it private and secure in our online store system. No information is provided, sent or sold to any third party company or partner and it is only used for our own records and transaction history to serve our customers when needed. If you have any concern, doubt or find any issue regarding your privacy, please contact us immediately so we can assist your promptly.
- Returns & Replacements
- Shireen warrants that each product will be free of defects in material and workmanship for a period of one (1) year. This warranty commences on the date the product is shipped by Shireen. Shireen’s sole liability and responsibility under this warranty is to repair, replace or issue a credit for the purchase price of any returned product under terms and conditions of return policy. Product returned to Shireen for warranty service will be shipped to SHIREEN at Buyer’s expense and will be returned to Buyer at Shireen’s expense (transport cost only, no customs, brokers or import fees for overseas shipments included). In no event shall Shireen be responsible under this warranty for any defect which is caused by negligence, misuse or mistreatment of a product or for any unit which has been altered or modified in any way. The warranty for replacement products shall terminate with the warranty of the product.
- Shireen Inc accepts sales inquiries via electronic mail (sales[at]shireeninc.com), telephone (301-838-4380), fax (301-576-8645) or through our on-line store (https://www.shireeninc.com/osc/). Sales orders are subject to revision and acceptance confirmation will be sent via email.
Term of Sales
For more information about our products and terms of sale, please click here to download the PDF document.
- Payment, Pricing & Promotions
- Shireen Inc online store accepts payment via credit card, of the total amount (including shipping cost, when apply). Product prices and shipping costs are subject to change without previous notice.
- Viewing Orders
- Shireen Inc online store provides orders status information. Nevertheless, high volume of transactions may delay status information. We invite our customers to verify their order status via email or phone to confirm the order.
- Updating Account Information
- Customers are responsible to keep their account information updated. Any transaction issue due to incorrect, mistyped or expired information may result in the cancellation of the transaction.